See Jet Consulting Services/Computer Support website at:
Tuesday, June 20, 2017
Mindmapping - are you a fan?
Are you a fan of mindmapping? If not, you might like to do a little research about using mindmapping and the advantages. If so, checkout https://www.facebook.com/SimTechMindMapper/ software.
Thursday, June 15, 2017
Documentation: Expect the unexpected... are you prepared?
Documentation
Yes
|
No
|
These questions help evaluate
your existing documentation
|
☐
|
☐
|
Are the duties of your key employees documented?
Often key
staff don’t take the time to document important functions.
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☐
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☐
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Is the documentation up-to-date?
During
transition, often employees are too busy to document changes.
|
☐
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☐
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Does your team adhere to the organization documentation?
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☐
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☐
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Can you quickly locate critical documentation/instructions for
important agency functions?
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☐
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☐
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Is there a checklist of important work, including the frequency each
task shall be performed?
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☐
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☐
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Do you have access to critical logins and passwords, and do multiple employees
have access to needed sites, programs, functions?
|
☐
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☐
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Have you been reluctant to let a staff go because the job
responsibilities are not documented adequately?
We have
been asked to assist when key staff have required an
unexpected
extended leave, or when key staff have been let go.
Documentation of the
duties was incomplete and inadequate.
|
☐
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☐
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Does your documentation meet auditor expectations?
If every
agency was as accurate as they think,
auditing
would be unnecessary.
Auditor
quote: “If it’s not documented, it
doesn’t count.”
|
☐
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☐
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Have you recently experienced a corrective action plan related to
documentation or internal procedures?
|
Do you have written instructions for:
☐ IT ☐ Admin
☐ Accounting ☐ Medical
Records
☐ Front
Desk/Support Staff ☐ Clinical
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||
☐
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☐
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Would your organization find a professional
review of documents and procedures helpful?
Would you like assistance with documenting key functions or preparing
for/responding to audits?
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Tuesday, June 13, 2017
Business Continuity and Disaster Planning: Are you Prepared?
Business Continuity: Are you Prepared?
Yes
|
No
|
These
questions provide a guide for evaluating your existing disaster recovery plan
|
|
☐
|
☐
|
Does your
agency/office have a disaster recovery plan?
Has it been updated/reviewed in the last year (six months)?
|
|
☐
|
☐
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Is the plan
published and distributed to all staff? Are employees familiar with your
disaster recovery plan?
|
|
☐
|
☐
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Is the plan
practiced/tested? How frequently?
☐ Annual ☐ 2x/year ☐ 3x/year
☐ Not Tested ☐ Other
_____________________________
We recommend some tests at
night and some on weekends.
|
|
☐
|
☐
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Does your plan
include/involve the entire organization? Is there a plan specific for each
unit/department in your agency?
|
|
☐
|
☐
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Does your plan
prioritize the safety of all staff?
|
|
☐
|
☐
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Is your critical
data stored at multiple locations?
|
|
☐
|
☐
|
Are the
appointments/schedules for each employee stored on more than one
computer/available if the main system is down?
|
|
☐
|
☐
|
Does your plan
include external sources for recovery tasks (data storage, paper reclamation,
etc.)?
|
|
☐
|
☐
|
Does your plan
assign key duties to the appropriate personnel (security, publicity, data
recovery, payroll, operations)?
|
|
☐
|
☐
|
Does your plan
include a telephone calling chain?
|
|
☐
|
☐
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Does your plan
include a regular review of personnel contact and address information?
|
|
☐
|
☐
|
Does your plan
identify and properly prioritize mission-critical functions to quickly resume
operation?
|
|
☐
|
☐
|
Does your plan
cover/account for the following disasters?
☐ Severe weather (tornados,
hurricanes, storms)
☐ Loss of all computing capabilities ☐ Threat
of Violence / Terrorism
☐ Loss of access to the building ☐ Theft/Vandalism
☐ Key Staff Unavailable Can you locate logins/passwords?
|
|
☐
|
☐
|
Does your
organization have a disaster recovery planning/review committee?
|
|
☐
|
☐
|
Would
your organization like a disaster recovery planning review, or assistance
with your disaster recovery plan?
|
Friday, June 9, 2017
We're "official"! WOB Certified
We’re “official”!
There are many reasons to do business with Jet Computer Support. We have staff with a wealth of expertise in
their field, we offer affordable rates, and we're known for our fantastic
customer service. But now there’s another great reason to work with Jet
Computer Support. We have always been a woman-owned business since our founding
23 years ago, but now it’s official! We have gone through the formal process
and have been certified by both Washington and Oregon as a woman-owned small
business. While this isn’t a factor for many of our customers, it can be a benefit
for some government agencies to experience our excellent services while meeting
requirements and goals for supporting small and woman-owned businesses. Our WOB certification with the federal
government makes us not only a small business but a micro business at the federal
level.
If you need our certification numbers for your records to help your
organization demonstrate our woman-owned business status, our certification
numbers are below.
Washington certification # W2F0024449
Oregon certification #10513
Monday, January 9, 2017
Jacob Morgan - The Future of Work
How many are closer to this model now than they were in 2013?
Our Collabosphere keynote speaker Jacob Morgan + Chess Media Group take a look at the future of work.
Jacob's latest for Forbes: http://www.forbes.com/…/j…/2013/09/10/the-evolution-of-work/
Tuesday, July 26, 2016
Jet Computer Support: Some of Our Specialties
Jet Computer Support has been helping
businesses, non-profits, and government entities for more than 20 years. We offer
professional services in computer systems, electronic health records and technology.
Some of our specialties include:
·
Systems implementation
|
·
Data entry
|
·
Data warehouse
|
·
General support
|
·
Programming
|
·
Help desk
|
·
Project management
|
·
Documentation
|
·
Business Continuity and Disaster Recovery
planning
|
·
IT department and staff management/supervision
|
·
Electronic health record: purchase,
implementation, and modification
|
·
Data import and export for contract
requirements
|
·
Development of management reports
|
·
Training
|
Business Types:
|
||
Woman Owned Business
|
||
Woman Owned Small Business
|
||
WBE Certification –
#W2F0024449
|
||
DUNS:
|
029866048
|
CAGE:
|
7KR01
|
EIN:
|
91-1697228
|
Thursday, July 21, 2016
Super Script - Conditional Changes to DST (data elements) Values using uScript for Netsmart MIS/EHR
Super Script – Netsmart MIS/EHR Conditional Changes to Data (DST) Values
The Super Script that we developed and use regularly for Netsmart (previously CMHC) MIS/EHR allows changes to the Netsmart MIS database(s) when one or multiple data elements must be changed based on specific criteria.
Script behavior:
Ø The super script is used to
update both record and stand-alone DSTs (data elements) using conditional
logic.
Ø The script can make changes either
to a list of registers or to all registers in a database.
Ø The script produces two files in
the print queue: One file contains the
logic used to determine when a change to the database should be made and the
other shows changes that were made and to which registers.
Ø Both stand-alone DSTs as well as
record DSTs can be updated.
Ø DSTs values can be copied from
one database to another (databases must be linked with a DST containing a
register ID).
Ø When updating DSTs the script can
link from one database to another so that changes can be coordinated between
databases. This functionality is sometimes used to make changes to claims,
ISNs, and events simultaneously.
The script
can make multiple updates from one set of conditions, or multiple updates from
multiple sets of conditions. In other
words, the script can update multiple DSTs (data elements) from one set of
conditions, or multiple sets of DSTs (data elements) from multiple sets of
conditions. For example:
Multiple DSTs from one set of
conditions:
For all clients:
If C.STATE = "OR" and C.ZIP = "97217" then set
C.COUNTY to a value of "1" (Multnomah)
Multiple DSTs being updated from
multiple sets of conditions:
For all clients:
If C.STATE = "OR" and C.ZIP = "97217" then set
C.COUNTY to a value of "1"
(Multnomah)
If C.STATE = "WA" and C.ZIP = "98001" then set
C.COUNTY to a value of "17" (King)
Use the superscript to:
Ø Update database record layers
based on multiple DST values within a record.
Ø Coordinate updates between
claims, ISNs, and events with the same changes at the same time.
Ø Update stand-alone DSTs based on
the specific values of other DSTs.
Ø Simultaneously make multiple
changes to data based on multiple conditions sets.
Ø Delete record layers based on the
DST values within the record.
Limitations:
Ø The current super script cannot
add DST layers. It can only change existing data or remove data.
Ø The script only accesses one
record layer per update. You cannot use the data in one record to determine if
another separate record is to be updated.
Possible additional script features:
Ø A feature can be added to allow
for undoing DST changes after they are made.
Ø Recode tables can be integrated
into the script as a means of specifying the changes to be made.
Ø A modification could be made to
the script to allow for the adding of data layers.
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